One reason why people are having performance issues is because our people performance systems are not in place yet! Hmm, will start to build them asap! I imagine that it's like building the rules for any sport, the rule need to be clear, there needs to be some element of luck in winning, a lot of team spirit required for success and consequences for failure and victory. Most of all there should be a large, clean and simple Score Board in the middle of the office!
* Sending Monday emails... takes a whole Monday! Phew!! :)